Beat Planning and Expiry: Why Your Route Order Costs You ₹3 Lakhs a Year
The hidden cost of geography-first routing. How velocity-based beat planning prevents returns and protects margins.
The Route That Costs You ₹3 Lakhs a Year
Your salesman visits 30 retailers a day. He starts at 9 AM, finishes at 6 PM. Seems efficient. But here's what nobody tells you: the order in which he visits those retailers is quietly bleeding your margins.
Beat planning in FMCG distribution is treated as a logistics problem. Minimize distance, maximize coverage, reduce fuel costs. But when you're distributing products with shelf life—and in India, that's most FMCG—beat planning is also an expiry management problem.
The Hidden Cost of Route Inefficiency
Consider this scenario:
Your salesman has 50 cartons of a snack product that expires in 45 days. His beat covers:
- 10 high-velocity retailers (supermarkets, high-traffic kirana)
- 15 medium-velocity retailers (neighborhood stores)
- 5 low-velocity retailers (remote locations, specialized stores)
Inefficient route: Visits low-velocity retailers first (because they're closer to the depot), high-velocity retailers last.
Result: High-velocity retailers, who could have moved the stock quickly, get visited when the salesman is running low on inventory. They get partial deliveries or "next week" promises. Meanwhile, 20 cartons are sitting at low-velocity stores, moving slowly, aging toward expiry.
30 days later: Low-velocity retailers call for returns. Product is now 15 days from expiry. You accept returns (relationship preservation) or refuse (relationship damage). Either way, you lose.
The Velocity-First Principle
Smart FMCG distributors sequence beats by retailer velocity, not geography.
High-velocity retailers first:
- They move stock faster
- Fresh stock goes where it'll turn quickly
- Higher chance of reorder within the month
Medium-velocity second:
- Get second-tier freshness (still acceptable)
- Sufficient time for normal sell-through
- Order quantities adjusted based on their actual capacity
Low-velocity last:
- Smallest quantities
- Only products with longer shelf life
- Or: skip entirely for short-shelf-life products
This sounds simple. In practice, it requires knowing actual velocity at each retailer—which most distributors don't track systematically.
The Data Problem
Ask a distributor: "What's the average days-to-sell at Retailer X for SKU Y?"
Most can't answer. They know who orders frequently. They have intuitions about "good" vs "slow" stores. But they don't have the data to make velocity-based routing decisions.
What you need:
- Primary sales data (what you sold to retailer)
- Secondary sales data (what retailer sold to consumer)
- Time-to-reorder patterns
- Category-wise velocity differences (same store might be fast for biscuits, slow for soaps)
What most distributors have:
- Invoices
- Gut feel
- Complaints when things go wrong
The gap between those two lists is where expiry losses hide.
Seasonal Velocity Shifts
Retailer velocity isn't static. It changes with:
Seasons:
- Summer: beverages, ice creams move faster
- Monsoon: packaged foods spike, some categories slow
- Festival periods: specific category surges
- Post-festival: velocity crashes (everyone overstocked)
Local events:
- Marriage season in the locality
- School reopening
- Factory shift changes affecting local demand
A beat plan that worked in January might be exactly wrong in June. Static route planning ignores this entirely.
Adaptive routing:
- Reassess velocity data monthly
- Adjust beat sequence for seasonal patterns
- Have "surge" and "normal" routing modes
The Salesman Incentive Problem
Your beat plan is only as good as the salesman following it. And salesmen have their own incentives:
What salesmen optimize for:
- Commission (volume sold)
- Convenience (easy routes, friendly retailers)
- Speed (finish early, go home)
What they should optimize for:
- Stock rotation at each retailer
- Appropriate quantities per store velocity
- Returns prevention
Misalignment example:
Salesman has a target of 500 cartons/day. He can either:
- A) Sell 50 cartons each to 10 appropriate retailers
- B) Sell 100 cartons to 2 large retailers who'll take whatever he pushes
Option B is faster, hits target, earns commission. Option B also creates return liability in 45 days when those 2 retailers realize they over-ordered.
The Return Prediction Model
Here's a formula that actually works:
Return Risk Score = (Days in Store) / (Historical Days-to-Sell) × (Quantity Delivered / Historical Order Size)
Example:
- Retailer typically sells 20 units of Product X in 15 days
- You delivered 50 units 30 days ago
- Return Risk = (30/15) × (50/20) = 2 × 2.5 = 5
A score above 3 = high return probability. Above 5 = near-certain return.
Use this to:
- Flag at-risk stock before it's reported
- Proactively offer schemes to move it
- Adjust future delivery quantities
Beat Planning for Different Product Categories
Not all products should follow the same routing logic:
Short shelf life (< 60 days):
- Biscuits, bread, dairy products
- Velocity-first routing essential
- Skip low-velocity stores entirely
- Smaller, more frequent deliveries
Medium shelf life (60-180 days):
- Most packaged foods
- Velocity-first with flexibility
- Low-velocity stores get modest quantities
- Monthly velocity review
Long shelf life (> 180 days):
- Personal care, home care
- Geography-first routing acceptable
- Efficiency over velocity
- Quarterly velocity review
Mixed loads:
- Separate by shelf-life category
- Deliver short-shelf-life first
- Don't subsidize convenience of long-shelf-life with returns on short
The Weekly Rhythm
Monday: Analyze previous week's delivery data
- Which retailers sold through?
- Which are holding excess?
- Velocity changes from the week?
Tuesday-Thursday: Execute beats with adjusted quantities
- High-velocity routes prioritized
- Quantities matched to actual velocity
- Flag any unusual orders for verification
Friday: Pre-weekend deliveries to high-velocity stores
- Weekend is peak consumer buying
- Fresh stock positioned for maximum turn
Saturday: Review returns and near-expiry alerts
- Proactive calls to slow-moving retailers
- Scheme offers to move at-risk stock
- Next week's beat adjustments
Technology-Enabled Beat Optimization
Manual beat planning can't keep up with the data requirements. You need systems that:
Track velocity automatically:
- Sales data aggregation
- Reorder pattern analysis
- Velocity scoring per retailer/SKU
Suggest routes:
- Velocity-weighted routing
- Seasonal adjustments
- Real-time optimization based on stock position
Alert on risks:
- "Retailer X has 45 units of SKU Y, hasn't reordered in 30 days"
- "Delivery to Retailer Z would exceed 60-day sell-through capacity"
- "Route A has 3 retailers with high return risk scores"
Enforce discipline:
- Suggested order quantities visible to salesman
- Approval required for quantities exceeding recommendations
- Return prediction scores on handheld devices
The Distribution Partner Network
Your retailers are your partners in expiry management. They don't want returns either—returns mean cash flow problems, storage hassles, and relationship friction.
Help them help you:
- Share velocity data (not just what you delivered, but what you know about their category)
- Offer training on FEFO
- Provide tools for tracking their own expiry
Build feedback loops:
- Regular check-ins on what's moving, what's not
- Early warning when they sense a slowdown
- Joint planning for seasonal shifts
Align incentives:
- Discount structures that reward sell-through, not just purchase
- Return policies that don't penalize honest communication
- Recognition for retailers with low return rates
Measuring Beat Effectiveness
Primary metrics:
- Return rate by beat route
- Days-to-reorder by retailer
- Expiry-related returns as % of sales
Secondary metrics:
- Route efficiency (time per outlet)
- Order fulfillment rate (delivered vs requested)
- Salesman compliance with recommended quantities
Leading indicators:
- Stock aging at retailer level
- Velocity trend changes
- Return risk scores trending up
Review cadence:
- Weekly: Quick check on return risk scores
- Monthly: Beat sequence optimization
- Quarterly: Full beat restructuring based on velocity data
The Bottom Line
Beat planning isn't just about getting products to retailers efficiently. It's about getting the right products to the right retailers at the right time—so they sell through before they expire.
Every day a product sits unsold at a low-velocity retailer is a day closer to becoming your problem again. The route order matters because it determines where fresh stock goes first, and that determines whether it comes back.
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