Get in touch
We're here to help. Talk to real humans who understand retail.
Choose how to reach us
Email is the fastest way to get a response.
Business hours
Monday to Saturday: 9:00 AM - 6:00 PM EST
Sunday: Closed
Office location
ShelfLifePro
United States
We serve retailers across the US remotely. All onboarding and support can be done online.
What to expect when you contact us
Real humans, not bots
You'll talk to someone on our team who understands retail. No scripted responses or call center outsourcing.
Fast response times
We typically respond to Email messages within 1-2 hours during business hours. Email responses within 24 hours.
Honest answers
If ShelfLifePro isn't a good fit for your needs, we'll tell you honestly. We'd rather be helpful than make a sale.
No high-pressure sales
We explain how ShelfLifePro works, answer your questions, and let you decide. No pushy follow-ups or sales tactics.
How we can help
Sales inquiries
Technical support
Onboarding help
Account management
Feature requests
General questions
Have a quick question?
Check our FAQ section on the homepage. You might find the answer immediately.