Get in touch
We're here to help. Talk to real humans who understand retail.
Choose how to reach us
WhatsApp is the fastest way to get a response.
WhatsApp (Recommended)
Fastest response time. Chat with our team during business hours.
+1-800-SHELF-PRO
Business hours
Monday to Saturday: 9:00 AM - 6:00 PM IST
Sunday: Closed
We typically respond to WhatsApp messages within 1-2 hours during business hours. Email responses within 24 hours.
Office location
Kalivers Pvt Ltd
Chennai, Tamil Nadu
India
We serve retailers across India remotely. All onboarding and support can be done online.
What to expect when you contact us
Real humans, not bots
You'll talk to someone on our team who understands retail. No scripted responses or call center outsourcing.
Fast response times
WhatsApp messages typically answered within 1-2 hours during business hours. Emails within 24 hours.
Honest answers
If ShelfLifePro isn't a good fit for your needs, we'll tell you honestly. We'd rather be helpful than make a sale.
No high-pressure sales
We explain how ShelfLifePro works, answer your questions, and let you decide. No pushy follow-ups or sales tactics.
How we can help
Sales inquiries
- • Product demonstrations
- • Pricing and plans
- • Enterprise quotes
- • Feature questions
Technical support
- • Setup assistance
- • Bug reports
- • How-to questions
- • Integration help
Onboarding help
- • Data migration
- • Staff training
- • System configuration
- • Best practices
Account management
- • Plan upgrades/downgrades
- • Billing questions
- • User access issues
- • Cancellation requests
Feature requests
- • Suggest improvements
- • Custom workflows
- • Industry-specific needs
- • Integration requests
General questions
- • How ShelfLifePro works
- • Implementation timeline
- • Security and data privacy
- • Partnership opportunities
Have a quick question?
Check our FAQ section on the homepage. You might find the answer immediately.
Ready to get started?
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