Privacy Policy
Last updated: January 22, 2026
Introduction
ShelfLifePro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management software and services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and business details when you register
- Billing information and payment details for subscription processing
- Business data including inventory, sales, customer information that you input into our system
- Communications with our support team
Automatically Collected Information
- Device information, IP address, browser type
- Usage data and analytics about how you use our service
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send you related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Develop new features and services
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and fraudulent activity
Data Storage and Security
We implement appropriate technical and organizational measures to protect your information:
- Data is encrypted in transit using SSL/TLS
- Data at rest is encrypted using industry-standard encryption
- Hosted on secure AWS servers in Mumbai, India
- Daily automated backups
- Regular security audits and updates
- Access controls and authentication mechanisms
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: If required by law or in response to valid requests by public authorities
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
- With Your Consent: We may share information with your explicit consent
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Export: Export your data in machine-readable format anytime
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at team@shelflifepro.net
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. After account termination, we retain your data for 90 days for recovery purposes, after which it is permanently deleted. We may retain certain information as required by law or for legitimate business purposes.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
International Data Transfers
Your information is primarily stored on servers located in India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: team@shelflifepro.net
- WhatsApp: +1-800-SHELF-PRO
- Address: Chennai, Tamil Nadu, India
Parent Company: Kalivers Pvt Ltd